Customer Services
Got a question? Get in touch with our friendly and helpful Customer Services Team
Email customers@HistoricEngland.org.uk
Telephone 0370 333 0607
Normal operating hours: 9am to 5pm Monday to Friday.
All Historic England offices will be closed for the Christmas period from 25 December to 1 January inclusive.
Our customer service phone line will close at 2.00 pm on Christmas Eve and will reopen at 9.00 am on 2 January.
Complaints
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Our Formal Complaints Procedure
Historic England’s complaint procedure and further information.
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Zero Tolerance Position Statement
Historic England's zero tolerance position statement and unacceptable behaviour policy.
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Vulnerability Disclosure Policy
Procedure to follow if you have found a security vulnerability and are considering reporting to Historic England.
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Access to Information
Here you can find out about our data protection policy and how you can access any of your information that we may hold.
Our national offices
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London National Office
Contact details for our main London office, which covers the whole country.
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Swindon National Office
Contact details for our main Swindon office, which covers the whole country.
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Fort Cumberland
Contact details for our research establishment at Fort Cumberland in Portsmouth.
Our local offices
In addition to our main offices in London and Swindon, we also have offices covering six regions. In this section you can find the contact details for your local office as well as their specific areas of responsibility.
Departments
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Contact our Press Office
How to contact our press office both during and outside office hours.
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Historic England Archive and Library
How to contact the Historic England Archive which is based in Swindon.
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Historic England Publishing
Contact Liverpool University Press to order books direct from our distributors.
Listings and Heritage at Risk enquiries
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National Heritage List for England Enquiries
Contact details for help in searching the National Heritage List for England (NHLE)
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Heritage at Risk Register for England Enquiries
Contact the Heritage at Risk team about sites in England already on the Heritage at Risk Register, or to apply to add a site to the register.
Also of interest